Customer Care
Assurance Relocations strives to earn customers for life. How well do you feel the following describe our company and employees?
Professional
—Please choose an option— Strongly Agree Agree Neither Disagree Strongly Disagree
Caring
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Competent
—Please choose an option— Strongly Agree Agree Neither Disagree Strongly Disagree
Reputable
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Do you agree with the following statement: I feel that I received a good value for the price I paid for Assurance Relocations Albuquerque Services.
—Please choose an option— Strongly Agree Agree Neither Disagree Strongly Disagree
Overall Evaluation
How would you evaluate Assurance Relocations:
Reception
—Please choose an option— Strongly Agree Agree Neither Disagree Strongly Disagree
Sales Team
—Please choose an option— Strongly Agree Agree Neither Disagree Strongly Disagree
Moving Crew
—Please choose an option— Strongly Agree Agree Neither Disagree Strongly Disagree
Pre-Move Evaluation
How strongly do you agree with the following statements regarding your pre-move planning?
When I first contacted Assurance Relocations, I was able to reach a salesperson quickly.
—Please choose an option— Strongly Agree Agree Neither Disagree Strongly Disagree
Subsequent calls and emails to my salesperson or move coordinator received prompt response.
—Please choose an option— Strongly Agree Agree Neither Disagree Strongly Disagree
I received a good explanation of the booking process, paperwork and potential charges.
—Please choose an option— Strongly Agree Agree Neither Disagree Strongly Disagree
With all available information, I received a reasonably accurate estimate.
—Please choose an option— Strongly Agree Agree Neither Disagree Strongly Disagree
My questions and concerns were addressed appropriately and promptly.
—Please choose an option— Strongly Agree Agree Neither Disagree Strongly Disagree
Comments about your pre-move:
Moving Day Evaluation
How strongly do you agree with the following statements about the day(s) of your move?
The crew listened to instructions.
—Please choose an option— Strongly Agree Agree Neither Disagree Strongly Disagree
Crew members worked efficiently.
—Please choose an option— Strongly Agree Agree Neither Disagree Strongly Disagree
Crew members were professional.
—Please choose an option— Strongly Agree Agree Neither Disagree Strongly Disagree
The crew was careful with my belongings and my home.
—Please choose an option— Strongly Agree Agree Neither Disagree Strongly Disagree
The crew made me feel at ease.
—Please choose an option— Strongly Agree Agree Neither Disagree Strongly Disagree
Did the crew arrive on time?
—Please choose an option— Strongly Agree Agree Neither Disagree Strongly Disagree
Comments about your move: