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Customer Survey

Thank you for using Assurance Relocation Systems! Please take a moment to complete this brief survey about your recent moving experience.
* is a required field

Information/Address

First Name *

Last Name *

Email *

Phone

Move Date *

Company Name

Street Address

City

State / Province / Region

Postal / Zip Code

Country / Region

Customer Care

Assurance Relocations strives to earn customers for life. How well do you feel the following describe our company and employees?

Professional

Caring

Competent

Reputable

Do you agree with the following statement: I feel that I received a good value for the price I paid for Assurance Relocations Albuquerque Services.

Overall Evaluation

How would you evaluate Assurance Relocations:

Reception

Sales Team

Moving Crew

Pre-Move Evaluation

How strongly do you agree with the following statements regarding your pre-move planning?

When I first contacted Assurance Relocations, I was able to reach a salesperson quickly.

Subsequent calls and emails to my salesperson or move coordinator received prompt response.

I received a good explanation of the booking process, paperwork and potential charges.

With all available information, I received a reasonably accurate estimate.

My questions and concerns were addressed appropriately and promptly.

Comments about your pre-move:

Moving Day Evaluation

How strongly do you agree with the following statements about the day(s) of your move?

The crew listened to instructions.

Crew members worked efficiently.

Crew members were professional.

The crew was careful with my belongings and my home.

The crew made me feel at ease.

Did the crew arrive on time?

Comments about your move:

Real Estate Agent Evaluation (optional)

Working with the real estate community provides great value to Assurance Relocations. If you worked with a real estate agent, would you mind telling us who?

Agents Name, Agency Name, and Location

Did the agent recommend us?
YesNo

Final Thoughts

Are you willing to be a reference and speak with someone who is considering hiring Assurance Relocations?

YesNo

Would you allow us to quote your feedback on our website or other marketing materials?